Delete a refund matched to a credit note

How to delete a refund that has been matched to a credit note in error. Once the refund is deleted, use the credit note to pay an invoice.

  1. Go to Banking and click the relevant bank account.
  2. Select the check box next to the transaction you want to delete and click the Delete icon.
  3. Click Yes.

The refund has now been deleted and you can now allocate the credit note to the correct invoice.