Delete a refund matched to a credit note
How to delete a refund that has been matched to a credit note in error. Once the refund is deleted, use the credit note to pay an invoice.
- Go to Banking and click the relevant bank account.
- Select the check box next to the transaction you want to delete and click the Delete icon.
- Click Yes.
The refund has now been deleted and you can now allocate the credit note to the correct invoice.