Record money paid into your account (Other receipt)

This explains how to record money received that is not used to pay a sales invoice, or refund a supplier. This could be cash sales in a shop, or money received from someone who is not a regular customer.

How this works

  • Use Other Receipts for money received that you do not want to use to pay a sales invoice.

  • You cannot use an Other Receipt to pay a sales invoice at a later date.

  • Only use this for a customer contact when a customer has paid you and you are not going to send them a sales invoice. For money used to pay sales invoices, use the Customer Receipt tab.

  • If the money received covers more than one item, enter each item as a separate line. Choose the appropriate ledger account for each line.

  • When you enter more than one line, the receipt shows as a single total on your bank account activity and bank reconciliation. It shows as individual amounts on your ledger accounts.

  • By default, we show the set as the default in the settings. Change this on each line as required or set a new default in the settings. Read more about Record and Transaction settings.

Enter an Other Receipt

  1. Select Banking, then open the correct bank account.
  2. Select New Entry, then Sale / Receipt.
  3. Select the Other Receipt tab. Enter the bank account, payment method, date and total amount received.
  4. If required, enter a customer and a reference. Only select a customer when you are not going to send them a sales invoice.
  5. Enter the remaining details.

    • Change to a different ledger account if required. Use this to categorise what the money is for.

    • Choose the correct VAT Rate for the receipt. The VAT calculates from the VAT rate you select.

    • The Total defaults to the value you entered in Amount Received. If required, you can change this.

  6. If your receipt is for several items, enter these on separate lines.

    • The total for all lines must match the amount in Amount Received before you can save.

    • If you only know the gross value of an single item, tab to the Total and enter the gross amount. Tab again or press Enter. We update the Net and VAT amounts for you.

  7. Select Save, or to add another receipt, select Add Another from the Save drop-down list and repeat the process if required.

Recurring receipts

If you get regularly receive the same amount for the same thing, consider making your receipt recurring.

Choose how often you receive the money, such as weekly or monthly. We automatically create a new receipt on the repeat date.

This may not be suitable if you import transactions from a bank feed or from a bank statement. For bank feeds and imports, make sure you match to the recurring receipt rather than create a new one.

  1. Save the receipt first.

  2. Open the saved receipt and choose Make recurring.

  3. Choose how often you want it to repeat. This could be monthly, weekly or yearly.

Read about recurring bank entries.

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