Edit or delete an other payment or receipt

There may be times when you need to amend or delete a payment or receipt you’ve made through the Other Payment or Other Receipt options. This article explains how to do this.

If you use the Cash Basis VAT Scheme and the payment or receipt has been included on a VAT Return, you can’t amend or delete it. You must reverse these transactions, then enter them again with the correct information.

If the payment or receipt has a cleared status, you must remove the status before deleting it.

If the transaction has been bank reconciled or has a cleared status, you can only amend the reference.

To edit a non-VAT reconciled other payment or receipt

  1. Go to Banking, then click the relevant bank account.
  2. Click on the relevant transaction you want to edit.
  3. Amend the details as necessary, then click Save.
  4. If you use the Cash Basis VAT Scheme, choose the correct VAT rate then click Yes when prompted.

You’ve successfully amended the payment or receipt and the new details now appear on your bank account.

To delete a non-VAT reconciled other payment or receipt

  1. Go to Banking, then click the relevant bank account.
  2. Select the checkbox next to the transaction you want to delete, then click the Delete button.
  1. When prompted, click Yes.

You’ve successfully deleted the payment or receipt and the values no longer appear in your accounts.

To remove a cleared status

  1. Go to Banking, then click the relevant bank account.
  2. In the Activity tab, select the checkbox next to the relevant transaction.
  3. Click More, then click Remove Cleared Status.

To reverse a VAT or bank reconciled payment or receipt

You can’t edit or delete a payment or receipt that’s been included on a VAT Return, instead, you need to reverse it by posting the opposite transaction with the same details.

For example, to reverse a payment, post a receipt from the same bank account, for the same value and with the same nominal ledger account. To reverse a receipt, post a payment.

This cancels the values of the original transaction. If necessary, you can post another payment or receipt with the correct details.

You may need to change which areas of the nominal ledger account are visible. For example, Other Payment or Other Receipt.

If the other Payment or Receipt has been allocated to a customer or supplier and has been VAT reconciled, then you must raise a credit note and issue a refund. For more information, refer to the following help articles: