What's new

January 2021

Show more items in tables

You can now show up to 100 items by default on list pages (such as Sales Invoices) throughout Sage Accounting Start. Go to Settings, Navigation and Data Grids, and then select 100 in the Tables of Data section. You can override this setting as needed by selecting a number in the footer of a list page.

Summary of changes for Brexit

Find out what actions you need to take before 1st January and the other changes made to Sage Accounting Start to support Brexit.

Visit our Brexit support pages

Northern Ireland contacts

We identify businesses located in Northern Ireland through their business postcode within contacts or their main details. This ensures we apply the correct transaction rules for trading with Great Britain and the rest of the world.

If you have customers or suppliers based in Northern Ireland make sure you have a BT postcode entered on their address.

Customers and suppliers not registered for VAT

Trade with customer and suppliers based in the EU who are not VAT registered will no longer be classed as domestic sales and purchases.

From 1st January, when entering transactions for these customers and suppliers, the VAT rate is automatically set to Zero-Rated.

This also means you will not be able to enter Money In or Money Out transactions for these customers and suppliers as you did before.

EC Sales List Report

If your business is located in Great Britain, the EC Sales list is no longer required and won't include any transactions dated after 31 December.

If your business is located in Northern Ireland, the EC Sales list will include Goods and Related Services and exclude stand alone services for transactions dated after 31 December.

What's new 2020


Add attachments to your sales transactions

Now it's easy to attach supporting information such as sales brochures, product images, price lists etc. to your sales invoices, credit notes, quotes and estimates.

  • Add multiple attachments.
  • Make attachments visible to your customers or for internal use only.
  • Supports the following file types: PDF, GIF, JPG, JPEG, PNG.
  • File size up to 2.5MB.

Read more about attachments

  • If you are using the Construction Industry Scheme (CIS):
    • Sage Accounting Start no longer displays an error when you enter a valid employer PAYE reference in CIS settings.
    • An error no longer occurs when you click Create CIS Return.
    • The monthly return no longer gets stuck in Sending status.
  • Active bank feeds will now download transactions properly after you successfully sign in for re-authentication.
  • You can now record sales invoice refunds on VAT reconciled payments.


We’ve made these great improvements to the Trial Balance report:

  • As of option. You can now run the report “as of” a specific date to get a snapshot of what your nominal ledger account balances were on that date. The report will show data from the start of each account up to the selected date.
  • Zero balance accounts option. The new Hide accounts with zero balances option allows you to hide (or show) zero balance ledger accounts on the report. These accounts have been posted to but have a net balance of zero in the reporting period. By default, the option is selected, which hides them on the report.

Unused ledger accounts are never included on the Trial Balance report.

  • Retained Earnings breakdown. If you select Summarise profit and loss values, a Profit and Loss line is included on the report. You can now expand the row to see a breakdown of how the summarised amount was calculated. The report splits out the system calculated Profit and Loss values and manual postings to the Profit and Loss account.

trial balance report As of option


New end to end functionality for CIS (Construction Industry Scheme)

Do you or your clients work in the construction industry and want to easily enter CIS transactions, whilst remaining legislatively compliant?

Now you can record CIS for your contractors.

Reduce wasted time checking details, set up contacts for faster processing, automatically deduct CIS taxes correctly, report accurately and submit to HMRC securely.

  • Simplified accounts with automatic CIS calculations and postings — The CIS withheld is calculated on invoices and the withheld tax correctly posted when processing payments.
  • Accurate CIS reports — CIS transactions are posted to the accounts and your reports are automatically updated. ​
  • Submit to HMRC — Report on CIS payments and withheld amounts.
  • Manage your own CIS ledger accounts — Report in more detail by creating your own CIS labour or materials ledger accounts with the option of setting these as defaults for your contacts or products and services.
  • Subcontractor's CIS Suffered report— Produce this report to view the deductions that have been made on your behalf by your contractors. ​

Read more about CIS

Adding logos to invoices

We’ve made it even easier to add logos to your sales documents. Now when you upload a logo, it’s automatically checked to make sure the size of the file and the quality of the image are suitable.

If the image isn’t quite right, we'll tell you what needs changing.


Remind customers how they can pay you

Need to let your customers know how they can pay you?

For online invoices where you're not using online payments, you'll now see the following message: Please contact us if you are unsure how to make a payment.

please contact us if you are unsure how to make a payment

If you are using online payments, we'll add a Make Payment button, to encourage your customers to pay straight away.

Zero value invoices removed from lists

Are invoices with a zero value cluttering up your invoice list?

We've improved how we handle these so they no longer show as Overdue and don't appear on the Overdue and Outstanding tabs of your invoice list.

See when invoices haven't been sent to all recipients

Not sure whether an invoice has been sent to everyone?

Now you can see when an invoice hasn't been sent and when to re-send or check out your email addressees.

The Activity grid now shows an Amber warning when not all email messages were delivered.

Page headers added to longer reports

We know it's hard to read reports that run over several pages, so we’ve improved some reports to show headers on every page:

  • Profit and Loss Beta
  • Aged Debtors
  • Aged Creditors
  • Aged Debtors Breakdown
  • Aged Creditors Breakdown
  • Trial Balance
  • Customer statements

Bug fixes and improvements

  • To make sure the trial balance report matches what most people expect, we’ve replaced Brought forward values with Opening & Closing Balance.
  • You'll now need to set an obligation period before saving an MTD VAT Return.
  • As many people have more than one cash account, you can now record bank transfers between two cash accounts.
  • When exporting PDF reports, the colour of the text is now set to black.


Recurring sales invoices

Note: Not available in Sage Accounting Start. Learn more

Do you have customers who regularly order the same thing or are sending out the same repeat invoices every month? Do you have services or subscriptions where you send out the same bill each period?

Save time and reduce errors by using Recurring Invoices. These are great for invoicing services that you deliver on a regular schedule and for products that you sell repeatedly.

Find them from the Sales Invoices tab.

  • Set up a recurring invoice as a template.
  • Decide when you want them to recur and when you want them stop.

    This could be every day, every other day, weekly, monthly, quarterly etc, or you can keep creating them perpetually.

  • We'll create the invoices automatically on the day they are scheduled, so you don't have to remember.

  • If you choose to send them straight away, we'll email them to your customers at the same time.

Read more about recurring invoices

Bug fixes and improvements

  • The Cashflow tab no longer overlaps with the Summary page making to easier to view.
  • The part recoverable tax amounts on a ledger account are now included in the Chart of Accounts reports, so you export the amounts and import to a new business if required.
  • The part recoverable amounts are now visible on the Chart of Accounts list, so you can make sure your ledger accounts are set up correctly.