Import chart of accounts errors
This indicates that row 1 of the CSV file contains an invalid column heading.
The column headings must read as follows:
Column A = CODE
Column B = LEDGER NAME
Column C = CONTROL ACCOUNT
Column D = CATEGORY
Column E = PART RECOVERABLE PERCENTAGE
Column F = NON RECOVERABLE LEDGER ACCOUNT
To resolve this, you must rename the column headings to match what is listed above and then try again.
This indicates there is a duplicated a code within the CSV file.
To resolve this, you must check for duplicates in the CSV file and change the code in the indicated cell to a unique code then try the import again.
This indicates the information is in another format when it should be a number. For example, if you enter text when it should be a number.
To resolve this, you must change the format in the indicated cell and try the import again.
This indicates the CSV file contains an invalid category.
The categories must be one of the following:
- BANK
- CURRENT_ASSETS
- CURRENT_LIABILITY
- DEPRECIATION
- DIRECT_EXPENSES
- EQUITY
- EXPENSES
- FIXED_ASSETS
- FUTURE_LIABILITY
- OTHER_INCOME
- REVENUE
The category you choose determines where the ledger account appears in your management reports.
To resolve this, you must use a valid category in the indicated cell and try the import again.
The percentage in the indicated cell within the file is outside of the 0 to 100 range or there are letters or symbols in the cell.
To resolve this error, clear the cell and then enter a number between 0 and 100. Do not enter letters or symbols (such as the percentage sign, %).
The ledger account number in the indicated cell does not exist in the chart of accounts. The ledger account you enter must already exist in your chart of accounts, including control accounts that may be hidden.
To resolve this error, check that the ledger account you want to use is included in your chart of accounts. You may need to make it visible if it is a control account. If it isn’t included, create the new ledger account. When done, enter the ledger account number in the cell and then try the import again.
The ledger account you entered in the indicated cell is not an Expense or Direct Expense account. Only Expense or Direct Expense accounts can be selected for posting partially recoverable tax.
To resolve this, open your chart of accounts and review the category of the ledger account. If it makes sense to do so, change the category of the selected account to Expense or Direct Expense. If not, enter the correct Expense or Direct Expense account number in the cell within your file and then try the import again.
There is no ledger account number in the indicated cell, but a number has been entered in the PART RECOVERABLE PERCENTAGE cell for the row. If you want to indicate what percentage of taxes will be partially recoverable, you must also indicate the ledger account (expense or direct expense) where you want to post them.
To resolve this, enter a number between 0 and 100 in the cell indicated in the message and then try the import again.
There is no number in the indicated cell, but a ledger account number has been entered in the NON RECOVERABLE LEDGER ACCOUNT cell for the row. If you want to post partially recoverable taxes to a ledger account, you must also indicate the percentage of taxes that will be partially recoverable.
To resolve this, enter a number between 0 and 100 in the cell indicated in the message and then try the import again.