About contacts

You can use contacts to keep track of your customer sales and vendor expenses. To view any contact, select the contact on the Contacts list.

When viewing an individual contact record, you can:

  • Edit contact details.
  • View details of transactions for this contact.
  • Record payments you receive or make to individual customers and vendors using the quick create option.
  • Manage your customer and vendor statements.
  • Allocate standalone credit notes or payments on account to outstanding invoices.
  • Edit the default payment terms for your contacts. You can also enter specific terms and conditions for each contact, as well as setting a credit limit. You can override any defaults when you create invoices and credit notes.
  • Export your customer and vendor details using the action toolbar.

The individual terms and conditions appear at the bottom of sales invoices that you create for each customer.

Activity tab

The Activity tab shows details of the transactions that you enter for the contact. You can:

  • Search for transactions by reference or value.
  • View transactions for a range of dates that you specify.
  • Use the Type list to view specific transaction types.
  • View or edit details of transactions and account allocations.
  • Manage your statements and allocations.

You can also use the action toolbar to print, email, or export the transaction list. The action toolbar appears when you select one or more transactions.

  1. Select the check box next to the relevant transaction.
  2. Note:

    Note: To quickly select all transactions, select the check box at the top left-hand corner of the grid.

  3. Specify whether to print, email, or save the file in PDF or CSV format.

Contacts and addresses tab

All documents are automatically sent to the Main address and Main contact.

Add more addresses and contacts as required.For example, you may have a delivery address and a separate address that you send the statements and invoices.

Your invoices automatically include

  • The Business or Company name

  • The Main contact name

  • The Main address

If the Main contact name is the same as business name, it will appear on your invoices twice. To prevent this, clear the Show contact name check box from Business Settings, then Document Preferences.

Payment Details tab

On this tab, you can record your payment terms and the contact’s bank details. To do this, click the Edit button, enter the relevant information, and then click Save.

Options tab

Account Details

This section shows details of the contact’s account, including their default category and credit terms. To change any details, click Edit, make any needed changes, and then click Save.

Statement Runs

This section appears only if the contact is a customer. It displays the following information:

  • Whether statements are sent to the customer
  • Whether to print or email statements
  • Contact and address

To change any details, click Edit, make any needed changes, and then click Save. Any changes you make are applied to all future statement runs for the customer.

Notes tab

You can use this tab to enter any notes you want to add to this contact. Click Edit , enter the notes, and then click Save.